Shipping Policy

 

Last updated: June 2026

At Lumelle London, we are committed to delivering your order as quickly and efficiently as possible.

Free UK Shipping

 

We are pleased to offer FREE shipping on all orders within the United Kingdom.

No minimum purchase is required.

Processing Time

 

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed on weekends or public holidays.

Delivery Time

 

Estimated delivery time for UK orders is:

5–15 business days

Please note that delivery times are estimates and may vary depending on your location, courier operations, seasonal demand, or other circumstances beyond our control.

Order Tracking

 

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 72 hours for tracking updates to appear.

Shipping Delays

 

While we work hard to meet estimated delivery times, occasional delays may occur due to:

• High order volumes
• Customs processing
• Courier disruptions
• Severe weather conditions
• Public holidays

We appreciate your patience and understanding should any delays arise.

Incorrect Shipping Information

 

Customers are responsible for providing accurate shipping information at checkout.

Lumelle London is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.

Lost Or Damaged Packages

 

If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible.

We will work with the shipping carrier to investigate and help resolve the issue.

Contact Us

 

If you have any questions regarding shipping or delivery, please contact us:

Email: support@lumellelondon.com

Lumelle London
Beauty & Hair Care Essentials