Terms of service

Terms of Service

 

Last updated: June 2026

Welcome to Lumelle London. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

Overview

 

Throughout the site, the terms "we", "us", and "our" refer to Lumelle London.

By visiting our website or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, you should not access the website or use our services.

Online Store Terms

 

By using this website, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any unlawful purpose or violate any applicable laws while using our services.

Product Information

 

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate.

However, we do not guarantee that all information is always complete, current, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Pricing And Availability

 

All prices displayed on our website are shown in the applicable currency and may change without notice.

We reserve the right to modify or discontinue any product at any time without liability.

Product availability is not guaranteed and may vary.

Orders

 

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

If an order is cancelled after payment has been received, a full refund will be issued.

You agree to provide current, complete, and accurate purchase information for all orders.

Shipping

 

Delivery times provided on our website are estimates only and may vary due to factors beyond our control.

Lumelle London is not responsible for delays caused by customs, courier services, weather conditions, or other external circumstances.

Once an order has been shipped, customers will receive tracking information when available.

Most customers receive their products within 5–15 business days.

Returns And Refunds

 

Returns and refunds are governed by our Return & Refund Policy.

By making a purchase, you agree to the terms outlined in that policy.

Intellectual Property

 

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product images
  • Graphics
  • Text
  • Videos
  • Website design

is the property of Lumelle London and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Uses

 

You may not use our website:

  • For unlawful purposes
  • To violate regulations or laws
  • To transmit malicious code or viruses
  • To interfere with website security
  • To collect data from other users without consent
  • To engage in fraudulent activities

We reserve the right to terminate access for violations of these terms.

Limitation Of Liability

 

To the fullest extent permitted by law, Lumelle London shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid for the product purchased.

Disclaimer

 

Our products are intended for cosmetic and personal care purposes only.

Results may vary between individuals based on hair type, usage habits, and other personal factors.

No specific results are guaranteed.

Third-Party Services

 

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of those third parties.

Privacy

 

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

Changes To These Terms

 

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes will become effective immediately upon posting on this page.

Your continued use of the website constitutes acceptance of any changes.

Governing Law

 

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the United Kingdom, without regard to conflict of law principles.

Contact Information

 

For questions regarding these Terms of Service, please contact:

Email: support@lumellelondon.com

Lumelle London
Beauty & Hair Care Essentials